Server error codes

The list below is exhaustive at the time of writing. However, the server updates constantly, and it should be taken into account that an error that is not listed might occur when writing a client code.

Code	Name	Description
0	NONE	No error
1	INVALID_AMOUNT	Invalid amount of operation
2	BALANCE_EXCEEDED	Exceeded card balance
3	DUPLICATE_ORDER_ID	An attempt to create a payment session with an order ID for which the session has already been registered
4	ISSUER_DECLINED_OPERATION	The issuing bank denied the operation. For detailed information, please contact its support service
5	LIMIT_EXCEEDED	Restrictive conditions on the card are achieved
6	AF_DECLINED	The operation was rejected by the security system. You need to contact support or use a different card
7	INVALID_ORDER_STATE	The operation cannot be performed because the payment is in an invalid state
9	ORDER_NOT_FOUND	Payment session with the specified identifier was not found
10	PROCESSING_ERROR	A common error that occurred while interacting with the processing center of the bank. Please contact support service
11	PARTIAL_RETRIEVE_NOT_ALLOWED	Partial unlocking is not supported (the amount of authorization cannot be changed)
13	GATE_DECLINED	Gateway failure in operation execution. Need to contact support service
14	INVALID_CARD_INFO	Invalid card data specified
15	INVALID_CARDNUMBER	Invalid card number specified
16	INVALID_CARDHOLDER	Invalid cardholder name specified
17	INVALID_CVV	Invalid CVV specified
18	API_NOT_ALLOWED	This Payler API method is not allowed to use from the IP address from which the request was made
19	INVALID_PASSWORD	Access is denied because the password is incorrect
20	INVALID_PARAMS	One of the query parameters has an incorrect value
21	SESSION_TIMEOUT	The time allotted for the payment has expired
22	MERCHANT_NOT_FOUND	Merchant description is not found
24	SESSION_NOT_FOUND	Payment session is not found
25	CARD_EXPIRED	Card expired
26	RECURRENT_TEMPLATE_NOT_FOUND	Template of recurring payments with the specified identifier was not found
27	RECURRENT_TEMPLATE_NOT_ACTIVE	Template of recurring payments is inactive
28	NO_OPERATION_BY_TEMPLATE	Previously, there were no operations on the template
100	RECURRENT_PAYMENTS_NOT_SUPPORTED	Recurrent payments are not supported. To enable this functionality, you need to contact support service
101	EXPIRED_RECURRENT_TEMPLATE	The recurring payment template has expired
102	RECURRENT_TEMPLATE_ANOTHER_TERMINAL	The recurring payment template is registered to another terminal
103	FAILED_UPDATE_ACTIVE_STATUS	Failed to update the activity status of the recurring payment template. Need to contact support service
104	TEMPLATE_ACTIVATION_REQUIRES_BANK_CONF	Activation of the recurring payment template requires confirmation by the bank
105	REFUND_OF_RECURRENT_NOT_SUPPORTED	Returns of recurring payments are not supported by the bank
106	TOO_FREQUENT_RECURRENT_PAYMENTS	Too frequent recurring payments
107	RECURRENT_TEMPLATE_REWRITTEN	The recurring payment template has overwritten
200	PARTIAL_REFUND_NOT_ALLOWED	Partial refund is not supported (it is impossible to return to the buyer part of the amount previously charged off)
201	MULTIPLE_REFUND_NOT_SUPPORTED	Subsequent returns are not supported in the automatic mode. You need to contact support service for their implementation
202	PARTIAL_CHARGE_NOT_ALLOWED	Partial charge is not supported
300	EXPIRED_RETRIEVE_PERIOD	The period of changing the amount of blocked funds has expired
400	INVALID_EXPIRY_MONTH	Invalid month of expiration of the card’s validity period
401	INVALID_EXPIRY_YEAR	Invalid year of the card’s expiration
402	INVALID_SECURE_CODE	Invalid card validity code value
403	INVALID_EMAIL	Invalid e-mail address value
500	CARD_INACTIVE	The card is inactive. It is required to pay by another card or contact the support service of the card issuing bank
501	OPERATION_NOT_SUPPORTED	The operation is not supported by the card. It is required to contact the support service of the card issuing bank
502	DECLINED_BY_CARDHOLDER	The operation was canceled at the request of the cardholder
503	PIN_ERROR	Error processing the PIN code of the card. It is required to pay by another card or contact the support service of the card issuing bank
504	RESTRICTED_CARD	Limited card. It is required to pay by another card or contact the support service of the card issuing bank
505	INVALID_CARD_STATUS	Invalid card status
600	DUPLICATED_OPERATION	Repeated operation. Need to contact support service
601	IN_PROGRESS_ERROR	The request for payment has already been processing
602	PAID_EARLIER	The order was paid before
603	DEAL_NOT_FOUND	No registered operations were found for the specified order ID (the user did not attempt to pay)
604	INCORRECT_OPERATION_TYPE	A operation has an unsupported type for the current operation
605	OPERATION_NOT_TWO_STEP	Impossible to perform the operation as part of a two-stage payment
606	ATTEMPT_NOT_FOUND	No description was found of the payment attempt with the specified identifier. Need to contact support service
607	ATTEMPTS_NUMBER_EXCEEDED	Maximum number of payment attempts exceeded
608	THERE_IS_NEWER_ATTEMPT	A new payment attempt is initiated, the continuation of the old one is impossible
609	EMAIL_ATTEMPTS_NUMBER_EXCEEDED	Maximum number of attempts to send email exceeded
610	CARD_NOT_FOUND	Card is not found
611	CARD_ALREADY_SAVED	This card has already been saved
612	CUSTOMER_NOT_FOUND	User is not found
700	TEMPLATE_NOT_FOUND	Can not create the specified response template
701	RETURN_URL_NOT_SET	The URL of the redirection to the merchant's website is not specified after the payment is made
702	TERMINAL_NOT_FOUND	The merchant's terminal with the specified billing identifier was not found
703	CURRENCY_NOT_SUPPORTED	This currency is not supported
704	RECEIPT_SERVICE_NOT_ENABLED	The cash register service is not connected or is not active. Please contact support service for inclusion
800	THREE_DS_FAIL	3-D Secure authentication on the side of the card issuing bank is canceled, or its execution is impossible due to an error
801	NO_RESULT_OF_3DS	There is no description of the result of an attempt to make a payment that requires 3-D Secure Confirmation. Need to contact support service
802	PREPROCESS_3DS_INFO_NOT_FOUND	Information about the preliminary processing of the 3-D Secure request was not found. Need to contact support service
803	NOT_INVOLVED_IN_3DS	The card used does not support 3-D Secure authentication. You need to pay with a card that supports 3-D Secure technology
804	NOT_INVOLVED_IN_3DS2	The card used does not support 3-D Secure v2 authentication. You need to pay with a card that supports 3-D Secure v.2
900	OPERATION_NOT_ALLOWED_TO_MERCHANT	The operation is not allowed to the merchant (store). Need to contact support service
901	COMPLETED_PARTIALLY	The operation is not complete. Need to contact support service
902	RECONCILE_ERROR	The reconciliation of the totals ended with an error. Need to contact support service
903	DECLINED	The operation was rejected. Need to contact support service
904	TEMPORARY_MALFUNCTION	A temporary problem. Try the operation later
905	UNSUPPORTED_CARD_TYPE	Operations for this type of cards are not supported
1000	EMONEY_REFUND_NOT_SUPPORTED	Refund for payments through the electronic wallet is not supported
1100	CHECKOUT_METHOD_NOT_ALLOWED	Payment method checkout is not allowed for this merchant
1101	OPERATION_NOT_CONFIRMED	Merchant has not confirmed the operation
1102	AMOUNT_LIMIT_EXCEEDED	Maximum transaction amount exceeded